Boxroom

Managed parcel infrastructure

Secure parcel delivery for residential buildings.

Boxroom funds, installs and operates smart parcel lockers at the building threshold. Couriers deliver straight into a compartment from the street. Residents collect 24/7 with the Boxroom app, or through your existing resident app. Your on-site team can focus on residents.

Request a site survey How the service works
Funded by BoxroomHardware, install, app and platform
Minimal infrastructureSimple set-up on our own connectivity
First installs Q1 2027Now surveying schemes
A Boxroom locker bank in anthracite at the entrance of an apartment building, beside the lobby doors
Positioned at the building threshold: courier access from the street, resident collection on the way in.

The existing operation

Your building already has a parcel operation.

Every parcel arriving at the scheme has to be received somewhere, stored somewhere and handed to the resident. Without dedicated infrastructure it happens informally, wherever there is space.

  • Parcels wait in communal areasLobbies, post rooms and corridors become storage.
  • Couriers need building accessEvery delivery is a person inside the scheme.
  • Parcels take over front of houseReceiving, logging and handing over adds up through the day.
  • Collection depends on opening hoursOr on ad hoc arrangements at the door.
Parcels left on a lobby console table between armchairs
Resident spaces become parcel storage
Parcels left on the floor inside a building entrance
Entrance drop-offs

Examples of unmanaged parcel delivery within residential buildings. Labels and personal details obscured.

The transformation

The parcels don't disappear.
The manual process does.

Today: seven hand-offs from courier to resident. With Boxroom: courier, Boxroom, resident. Today Courier Building entry Front of house Receive,log, store Notify Retrieve Resident With Boxroom Courier BOXROOM Resident Courier deposits directly into the assigned compartment Resident collects 24/7 through the app Today: seven hand-offs from courier to resident. With Boxroom: courier, Boxroom, resident. Today Courier Building entry Front of house Receive, log, store Notify Retrieve Resident With Boxroom Courier Deposits into the assigned compartment BOXROOM Collects 24/7 through the app Resident

No resident collection queue. No routine courier access to the building. Collection 24/7.

The operated service

Managed parcel infrastructure, end to end.

Boxroom funds, owns and operates the entire service for the life of the agreement. No capex for the landlord.

Infrastructure

Hardware, installation and commissioning, funded by Boxroom.

Platform

Boxroom resident app, or integration with your own, plus courier interface and operating software.

Monitoring

24/7 system monitoring with automated alerting.

Support

Automated support layers with 24/7 human escalation.

Maintenance

Remote diagnostics, preventative maintenance, spares and call-out.

Onboarding

Scheme-specific resident communications and account setup.

One service. One accountable operator. One per-dwelling fee. Parcel custody within the Boxroom operating framework, with insurance terms agreed in the operating agreement.

A Boxroom locker on the pavement in front of an apartment building: a courier from a van at the kerb deposits a parcel while a resident walks past on the way to the entrance

Site logic

Keep deliveries at the edge of the building.

Boxroom is positioned for simple courier access and convenient resident collection, without making deliveries part of the internal building operation.

  • Courier accessibleLocated where drivers can reach it quickly from the street, without routine access to residential areas.
  • Resident convenientOn a natural route into or out of the scheme.
  • Minimal infrastructureQuick, simple set-up. Connectivity via Boxroom's own SIM, with no reliance on the building network.
  • Designed for the assetStandard finish, or site-specific colour, wrap or vinyl branding.

We determine the optimum location during the site survey, with your own team in the room.

Resident storage

Resident storage, only where demand proves it.

An opt-in storage subscription for residents, separate from the parcel service. We do not build a storage room on day one. A modest provision is agreed at survey, demand beyond it is captured on a waiting list, and Boxroom funds expansion where it is proven.

For residents

Secure lockable storage, by the month, in their own building. Subscribed and managed in the app.

For the scheme

More resident utility and a share of revenue paid to the partner, with no storage operation for your team to run.

Request a site survey.

We identify the optimum locations, agree parcel and initial storage capacity with your team, and come back with a configured proposal. Nothing is installed and nothing is payable until an agreement is signed.

Request a site survey Read the operator guide